Who is Pie Investment Advice available to?

Pie Investment Advice is available to clients with $250,000 or more to invest (or already invested in) Pie investment funds. If you're not sure whether you're eligible, get in touch and we'll confirm.

What if I have less than $250,000?

Clients below the $250,000 threshold receive Pie's standard relationship management service. As your balance grows, you may become eligible for Investment Advice. We'll let you know when that threshold is reached.

How does the advice process actually work?

You'll start by completing a short risk profile questionnaire with your adviser, covering your investment goals, timeframe, and attitude to risk.

Based on your answers, your adviser will recommend a diversified portfolio, harnessing a select number of Pie's investment funds and calibrated to your investment risk level. You'll receive a written Statement of Advice documenting the recommendation and reasoning.

Once you're comfortable, your adviser will guide you through the steps needed to put your portfolio in place, and from there, if your circumstances change or you want to invest a different amount with Pie, you can return for a new advice engagement.

How long does it take to receive advice?

Most clients complete their risk questionnaire and initial recommendation meeting in a single session. Your written Statement of Advice will typically follow within a few days.

Do I have to accept the recommendation?

No. You're free to consider the recommendation at your own pace. Your adviser will answer any questions you have before you decide to proceed. There's no obligation to act on any recommendation.

Can I receive advice again if my circumstances change?

Yes, though each piece of Pie Investment Advice is a standalone, one-time recommendation scoped to your Pie investments and the amount you want to invest with Pie. If your situation changes significantly, you can return for a fresh advice engagement. Your Pie investment adviser is your point of contact and can help you work out whether a new recommendation makes sense.

Can I change my portfolio strategy over time?

Yes. If your circumstances change, for example you're approaching retirement, your income changes, or your risk tolerance shifts, your adviser can take a new look at your situation and, through a separate advice engagement, recommend a different strategy if that's appropriate.

What will my recommended portfolio invest in?

Your adviser will recommend a portfolio, calibrated to your investment risk level, made up of a diversified blend of Pie investment funds. Your adviser will share this detail in your Statement of Advice.

Why are portfolios built only from Pie's funds?

Pie Investment Advice is a regulated service with advice limited to Pie Funds' products. This keeps advice focused and transparent. Your adviser knows our funds in depth and can explain exactly what each component is doing in your portfolio.

If you need advice across a broader universe of investments, and have $1 million or more to invest, our Wealth Management service may be more appropriate.

What if I'm currently in a single Pie Funds investment fund?

Many clients come to advice concentrated in one Pie Funds investment fund. Part of the value of advice is helping you assess whether that concentration suits your risk profile and goals and, if not, building a more diversified portfolio. Your adviser will explain what needs to happen and help make the process straightforward.

Can I customise my portfolio?

Your diversified portfolio is designed to be tailored, compliant, and evidence based. Your adviser works within these parameters rather than building fully bespoke allocations. If you need a higher level of customisation, our Wealth Management service offers bespoke portfolio construction for clients with portfolios of $1 million or more.

What are the fees for investment advice?

There is no additional fee for investment advice. You won't receive an additional invoice or deduction for the advice itself. However, there are annual fund charges for the underlying Pie investment funds your portfolio is invested in. Your adviser will provide a full fee breakdown in your Statement of Advice.

What are the annual fund charges for the underlying funds?

Each of the underlying Pie investment funds has its own annual fund charge, which covers Pie's investment management and administration costs. The blended charge for your portfolio will depend on the strategy your adviser recommends. Your adviser will provide a full fee breakdown in your Statement of Advice.

Are Pie's Investment Advisers regulated?

Yes. All Pie Investment Advisers are registered on the Financial Service Providers Register (FSPR) and operate under Pie's Financial Advice Provider (FAP) licence. They hold the New Zealand Certificate in Financial Services (Level 5, Investment Strand) and are bound by the Code of Professional Conduct for Financial Advice Services.

What is a Statement of Advice?

A Statement of Advice (SOA) is a written document your adviser provides after making a recommendation. It sets out what they recommend, the reasons for the recommendation, any conflicts of interest, and your options. You'll receive this before any implementation takes place.

What happens if I'm unhappy with the advice I received?

Pie is a member of Financial Services Complaints Limited (FSCL). If you have a concern you can't resolve directly with your adviser, FSCL provides a free, independent complaints process. Contact details are included in your disclosure documents.

What disclosures will I receive before advice is given?

Before receiving advice, you'll receive your adviser's disclosure statement, which outlines their qualifications, conflicts of interest, and how complaints are handled. The disclosure statement and your Statement of Advice are required under the Financial Markets Conduct Act 2013.

How is Pie Investment Advice different from Pie Wealth?

Pie Investment Advice is scoped to Pie products and is designed for clients with $250,000 or more to invest who want personalised guidance without needing a full wealth management service. Pie Wealth is for clients with $1 million or more who require comprehensive advice across a broader range of assets and complex portfolio construction. Your adviser can explain which service best fits your situation.

Can I move from Investment Advice to Pie Wealth?

Yes. As your investment grows or your needs become more complex, your relationship can evolve into Pie Wealth. Your existing adviser will facilitate that introduction.